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Shipping and Returns

Shipping and delivery
Shipment for all other products is handled through our office in Athens, Greece and shipping costs are charged on top of the retail price. Please note that shipment costs do not include importation costs and/or taxes that may be due when the package reaches its country of destination. You must indicate a postal address where you wish to receive the products purchased on the website.

Estimated time of dispatch: 2-4 business days.
Estimated time of delivery : Greece — up to 5 business days / Rest of the world — up to 10  business days *


* COVID-19 SHIPPING DELAY NOTICE: Due to the overwhelming demand for deliveries across the world, as well as modified practices by our shipping partners to keep their workforce and customers safe, customers should anticipate parcel delays for the foreseeable future. 

The shipping costs will be calculated according to the shipping destination and will appear on the purchase screen before making the payment for your knowledge.

Fake Office is not responsible for errors in the delivery of the product that may arise due to incorrect information provided by you. In the event that this involves a delay in delivery, we will inform you immediately. The costs originated by this circumstance will be at your expense.


Free order pickup
If you are in Athens Greece, feel free to pick up your order from our down-town studio and avoid shipping time and charges. At checkout choose Athens Studio Pickup and when your order is ready you will be notified to pick it up from  Fake Office, Agiou Markou 15, 10560 Monastiraki, Athens. 

Returns

You may request to return your order within 14 days of receiving your package. If you would like to switch to a different variant, a new order must be placed. All products must be returned in perfect condition to the return address of the Fake Office. The products must not have been opened, worn, used, or washed. Returns should be sent to the following address:

Fake Office
Agiou Markou 15
10560 Monastiraki
Athens, Greece


Costs for returns and refund policy
Fake Office’s online store is not responsible for shipping costs involved in returning any item. We will endeavour to refund any returned items as soon as possible, and up to 30 business days after we receive the items at its return address. Refunds will be made to the same credit/debit card used for the original transaction. Please note that we are not responsible for any duties, taxes, or additional charges that may have been incurred in shipping the original order.